Getting in touch.
To submit an email enquiry, call back request, provide us with feedback or receive further assistance, please click below:
Whether you're buying a Volkswagen for the first time, or have a question about your existing finance plan, we’re always happy to help. See below to find out the best way to get in touch and we'll get back to you as soon as possible.
Other methods of contact:
1300 734 567
Mon - Fri: 9:00am - 5:00pm (AEST)
If you are overseas, please call:
+61 2 9695 6311
Volkswagen Financial Services
Locked Bag 4002
Chullora NSW 2190
Do you need additional assistance?
If you are hearing impaired, we can assist you in seeking assistance to relay your conversation.
If English is not your first language and you do not feel comfortable using English to do business with us, we may be able to offer you the services of one of our multilingual employees.
Alternatively, we can arrange to speak to a translator who can be provided by the Department of Immigration and Multicultural and Indigenous Affairs for example. There is a fee for this government service. Please refer to the Translating and Interpreting Service (TIS) section of the Department of Immigration and Border Control website at www.border.gov.au.