As part of the recall process, Volkswagen Group Australia notifies registered owners of affected vehicles by mail. Volkswagen urges all customers in Australia to contact our toll-free Volkswagen Recall Campaign Helpline on 1800 504 076 between 8:30am and 8:00pm Monday to Friday (AEDT) or email us at email@example.com to update their contact details. Alternatively, customers can submit an Online Owner Amendment Form by clicking here.
National Accreditation Authority for Translators and Interpreters
If you require interpreting assistance, please click here or call +612 6260 3035 to access the National Accreditation Authority for free translators and interpreters.
National Relay Service
Alternatively, the National Relay Service is an Australia-wide phone service for people who have a hearing or speech impairment, click here to access their website.