Volkswagen Warranty

General Warranty Terms and Conditions

Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

These warranties should not be read as excluding, restricting or modifying your rights and remedies under the Australian Consumer Law (ACL).

The benefits to a consumer given by these warranties are in addition to the other rights and remedies of the consumer under a law in relation to the goods and services to which the warranties relate. A consumer’s rights under applicable law prevail to the extent of any inconsistency between these warranty terms and conditions and the law.
 

5 Year Unlimited Kilometre New Vehicle Warranty

What’s included:

  • 5 Year Unlimited KM Warranty applies to vehicles sold on/after 1 January 2019.
  • 100% backed by Volkswagen.
  • 1 year membership to Volkswagen Roadside Assist1.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.

3 Year Unlimited Kilometre New Vehicle Warranty

What’s included:

  • 3 Year Unlimited KM Warranty applies to vehicles sold prior to 1 October 2018.
  • 100% backed by Volkswagen.
  • 3 years membership to Volkswagen Roadside Assist1.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.

Certified Pre-owned Limited Warranty

What’s included:

  • In addition to the ACL statutory warranty, all Certified Pre-Owned Vehicles come with a minimum 1-year Limited Warranty
  • 1-year complimentary membership to Volkswagen Roadside Assist
  • 100% backed by Volkswagen.
  • Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.

Volkswagen Extended Warranty Insurance

What’s included:

  • 2-years Extended Warranty available for purchase in addition to the ACL statutory warranty and the 3-year New Vehicle Warranty (only applicable for vehicles sold before 1 January 2019).
  •  Under written by Allianz Australia Insurance Limited AFS Licence No. 234708 ABN 15 000 122 850

Eligibility:

  •  Available for purchase from any authorised Volkswagen Dealer for any Volkswagen still within its 3- year New Vehicle Warranty period.
  •   It is not available for Volkswagen vehicles with a 5 year New Vehicle Warranty.  

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