Volkswagen Insurance

1.
Overseas model shown, Australian specifications may vary.

Genuine protection for Volkswagen drivers

Volkswagen has a reputation for thinking differently — and our insurance is a little bit different too. Naturally, we’ve designed cover with Volkswagen drivers in mind. But it’s the generous range of special features and added extras that really make us stand out from the crowd.

Protect your vehicle with Volkswagen Premier Motor Insurance2

Volkswagen insurance has been designed with Volkswagen drivers in mind. Not only do you receive comprehensive protection when you purchase a Volkswagen Premier Motor Insurance policy, you gain access to a wide range of added features and benefits.

Taking out Volkswagen Premier Motor Insurance means your vehicle remains a Volkswagen, even after it has undergone a repair. We make a commitment to only use Volkswagen Genuine Parts3 in your vehicle when it’s covered by Volkswagen Premier Motor Insurance and we offer you the flexibility of choosing your own repairer4.

You can tailor your Volkswagen Premier Motor Insurance cover by choosing to add optional benefits that suit your needs. Plus, you receive the support of a 24/7 online claims lodgement process, the promise of a new-for-old vehicle replacement if your vehicle is deemed a total loss within three years5 and the option to pay by the month at no extra cost6.

Save when you buy Volkswagen Premier Motor Insurance online^

You can now receive a discount on your Volkswagen Premier Motor Insurance premium in the first year when you buy online. Whether you’re taking out insurance on a new Volkswagen or looking to transfer your insurance to a new provider, simply purchase your policy online and you’ll receive up to 15% off on your first year’s premium.^

Features and Benefits

  • Volkswagen Genuine Parts3
    We’ll use Volkswagen Genuine Parts for repairs, even beyond your warranty period.
  • Choice of repairer4
    You get to choose a repairer close to home, or someone from our Volkswagen Group Australia Approved Repairer network found hereOpens an external link.
  • New-for-old replacement5 – up to 3 years of age.
    If you buy a new or demonstrator vehicle and it’s deemed a total loss in the first three years of its original registration, we’ll replace it with a brand-new vehicle of the same make, model, engine size, features and paint type if such a vehicle is available in Australia.
  • Pay by the month at no extra cost6
    Choose convenience and pay your premium in monthly instalments at no additional cost.
  • 24/7 online claims lodgement service
    Lodge a claim when it’s convenient to you.
  • Optional extras
    Add optional extras for an additional premium, such as staying mobile following an accident.
  • Additional savings
    Reduce your premium by naming the specific drivers on your policy.7

This is a summary only. For the standard terms, conditions, limitations and exclusions of cover, please refer to the Product Disclosure statement and Policy Document (PDS).

Please also consider our Financial Services Guide (FSG)7, which describes the services we offer and how, before deciding whether to use the services offered by us.

Do you currently hold Volkswagen Loan Protection Cover?

If you currently hold a Volkswagen Loan Protection Cover8 policy underwritten by Allianz and require further information about your product, please refer to the Product Disclosure Statement and Policy Document (PDS). 

You can download a copy of the PDS here.

Please note: this product is no longer available for sale and is only applicable to existing Loan protection cover policy holders. 

Volkswagen Equity Protection Insurance9

Volkswagen Equity Protection Insurance covers you for a shortfall, if during the period of insurance, the insured vehicle is declared a Total Loss by your comprehensive insurer.  This is not comprehensive insurance and only applies if you hold comprehensive insurance with Volkswagen or another provider. 

Features and Benefits 

  • Cover the shortfall or difference between your replacement vehicle and the Total Loss Payout within the first 36 months.10
  • Cover the shortfall between the balance owed on your finance contract and the total loss.11
  • Ability to claim up to $2000 for Out of Pocket Expenses such as Incidentals and Personal Items through our Out of Pocket Expenses Benefit.12

This list is not limited to and is a summary only. For the standard terms, conditions, limitations and exclusions of cover, please refer to the Product Disclosure statement and Policy Document (PDS):

Volkswagen Financial Protection Insurance9

Volkswagen Financial Protection Insurance provides financial options and solutions in times of illness, injury and unemployment due to redundancy, retrenchment or your employer ceasing to operate. 

As an alternative to handing back your vehicle, rely on our Volkswagen Payment Assist Benefit. 

Features and Benefits:

  • Cover for up to 6 monthly repayments13
  • Option to handback your vehicle
  • We will cover the shortfall to the financier14
  • In the event of prolonged unemployment above the 6 month covered Payment Assist Benefit term, you have the option to Handback the vehicle 

This list is not limited to and is a summary only. For the standard terms, conditions, limitations and exclusions of cover, please refer to the Product Disclosure statement and Policy Document (PDS):

Volkswagen Motor Vehicle Tyre & Wheel Insurance9

Damage to tyres and wheels can happen to anyone, and usually, it’s when we least expect it. Volkswagen Motor Vehicle Tyre and Wheel Insurance provides cover for tyre punctures and wheel damage that are not caused by an accident. 

Features and Benefits:

  • Cover for Tyres that are punctured or damaged by potholes, kerbs, nails, screws, metal, glass road debris or blowouts15
  • Wheels covered for cracks, warps and/or misshapen by potholes, kerbs, nails, screws, metal, glass road debris or blowouts16
  • Accommodation Car rental and Towing benefits 
  • Designed to get you back on the road quickly with no upfront cost or excess.

This list is not limited to and is a summary only. For the standard terms, conditions, limitations and exclusions of cover, please refer to the Product Disclosure statement and Policy Document (PDS):

Genuine protection when you need it most

Every Volkswagen deserves the best, which is why we created a network of Approved Repairers, each with the latest training, information and technology to deliver the highest possible standard in repairs.

You chose your Volkswagen because of its quality, reliability and safety, so why would you compromise this with anything other than Volkswagen Genuine Parts®?17

Next steps

Talk to your local dealer
 

Get in touch with our Financial Services team 
 

Volkswagen

2.
The insurer of this Volkswagen Premier Motor Insurance is Allianz Australia Insurance Limited ABN 15 000 122 850, AFS Licence Number 234708. 10 Carrington Street, Sydney NSW 2000. In arranging this insurance Volkswagen Financial Services ABN: 20 097 071 460 and the authorised dealers act on behalf of Allianz and not as your agent. Neither Volkswagen Financial Services nor any of its related companies have any liability in respect of this policy. ^When you buy a new Volkswagen Premier Motor Insurance policy online a discount up to 15% is off the premium and is applied to your first year’s new business premium. The discount does not apply to any optional cover premium (if selected) or to taxes or government charges. This discount is not applied on renewal. If you are eligible for more than one discount, Allianz applies them in a predetermined order. This means any subsequent discount will be applied to the reduced premium amount after applying any prior discounts and the effect of the subsequent discount will be reduced.  Any discounts may be subject to rounding and may only apply to the extent that any minimum premium is not reached. Promotional or other discounts may apply from time to time for customers who apply for insurance via other methods.
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If we accept a claim but are unable to fix a damaged part, where available in Australia at time of repair, we will use a new genuine manufacturer part. If new, genuine is not available, we will use genuine reconditioned or recycled manufacturer parts or Australian Design Rules certified new, recycled or reconditioned parts.
4.
Allianz may authorise repairs at your repairer of choice; pay you the reasonable costs of repairing your vehicle; or move your vehicle to another repairer we both agree upon. We will act reasonable in doing so. In the latter instance, you will be provided with a rental car for up to 3 days up to a maximum of $100 per day.
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If your vehicle is a total loss, you purchased it new or as a demo and it’s less than 3 years old from its first registration and subject to financier approval (if applicable), we will replace it with a new vehicle of the same make, model, engine size, features and paint type including any modifications, options and accessories, so long as it is available in Australia.
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Premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding and financial institution transaction fees may apply.
7.

If you choose to reduce your premium by selecting the Named driver option and naming the drivers on your policy, an unnamed driver will incur a $2,500 excess (this replaces the basic and all other excesses where applicable).   

We do not provide advice on this insurance based on any consideration of your objectives, financial situation or needs. Cover subject to policy terms, conditions, limits and exclusions. Please consider the Product Disclosure Statement (PDS). The Target Market Determination is available by calling us. If you purchase this insurance we receive a commission from Allianz. For further information or assistance please contact 1300 137 213  

8.
Insurance products are underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234708 (Allianz) Volkswagen Financial Services is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460, AR 246355 and the authorised dealers act as an agent of Allianz and not as your agent. “Part 1 – Terminal Illness and Death cover” is underwritten by Allianz Australia Life Insurance Limited (Allianz Life) ABN 27 076 033 782, AFS Licence No. 296559. Allianz acts as Allianz Life’s agent in offering and administering the Part 1 – Terminal Illness and Death cover. “Part 2 – Disability cover” and “Part 3 – Involuntary Unemployment cover” of this insurance is underwritten by Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850, AFSL No. 234708. In arranging this insurance Volkswagen Financial Services Australia Pty Limited, ABN 20 097 071 460, AR No. 246355 and the authorised dealers act as an agent of Allianz and not as your agent. Any advice here does not take into account your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision please consider the relevant Product Disclosure Statement (PDS)/Policy Wording, Supplementary PDS from the Volkswagen Australia website  & PDS update (privacy notice) Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460, Australian Credit Licence 389344 Locked Bag 5333, Botany NSW 1455 www.vwfs.com.au and www.volkswagen.com.au.
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The insurer of this insurance product is Eric Insurance Limited ABN 18 009 129 793, Australian Financial Services Licence (AFSL) 238 279, PO Box 9106, Scoresby VIC 3179, phone 1800 999 977 (eric).  In arranging this insurance, Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460, Australian Credit Licence 389344 of 895 South Dowling Street, Zetland NSW 2017 and its authorised dealers act on behalf of eric and not as your agent. Neither Volkswagen Financial Services Australia Pty Limited nor any of its related companies have any liability in respect of this insurance policy. 
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Cover is only applicable during the first 36 months of your period of insurance.
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Only applies where the vehicle is subject to a finance contract.
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In the event of a Total loss settlement by your comprehensive vehicle insurer.
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Subject to ongoing sickness, injury, illness or unemployment for up to 6 months.
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Only applies where the vehicle is subject to a finance contract. The Financier must agree to facilitate clear title in respect of the Vehicle before any claim payment for Handback under this Insurance cover is made.
15.
Where we elect to replace your tyres, no more than four tyres can be replaced during the period of insurance. There are no limits for Tyre Repair.
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We will pay up to $3,000 to repair or replace your Wheel(s) during the period of insurance.
17.
All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see www.volkswagen.com.au/warranty for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.