Owning one has never been easier. For over 65 years, we’ve worked to make financing and leasing as simple, flexible and efficient as possible. No matter what budget and lifestyle, we’ll have a solution for you.
Volkswagen has a reputation for thinking differently — and our insurance is a little bit different too. Naturally, we’ve designed our cover with Volkswagen drivers in mind. But it’s the generous range of special features and added extras that really make us stand out from the crowd.
COVID-19 support for Volkswagen Financial Services customers
In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by COVID-19 and are unable to meet your car loan repayments, please complete the Financial Hardship Application Form so we can assess your individual circumstances and eligibility. Once completed please follow the instructions on the form on how to submit your application. If you have any questions and would like to get in touch with our Hardship Assistance Team, please email firstname.lastname@example.org.
Alternatively you may call us on 1300 734 567, between 9am – 5pm (AEST), Monday – Friday.
If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact email@example.com if you are unable to trade-in or return your vehicle at your dealership. If you would like to retain your vehicle, please contact firstname.lastname@example.org.